JUMPCLOUD FOR MSPS

One platform. Every identity, device, and client.

JumpCloud gives MSPs a unified foundation to manage human users, AI agents, and every device across every client — with the intelligence to automate, secure, and scale.

The runner game turns MSP chaos into an arcade challenge. JumpCloud solves that challenge in the real world. Manage client identities, devices, AI agents, access policies, SaaS adoption, and security workflows from one intelligent platform built for how MSPs actually operate.

  • Reduce the swivel-chair tax created by disconnected point solutions.
  • Standardize service delivery across every client environment.
  • Grow recurring revenue with security, AI governance, SaaS management, and device services.
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10 NFR licenses included
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Your MSP Control Stack

Everything technicians need to move faster across every client.

  • Ticket overload
    Multi-tenant portal, PSA integrations, repeatable workflows
  • Broken computers
    Cross-OS device management, patch management, remote access
  • Phishing & risky logins
    SSO, MFA, conditional access, password management
  • Shadow IT & unmanaged AI
    SaaS management, AI agent control, AI/SaaS visibility
  • Client sprawl
    Open Directory, Directory Insights, centralized policy

Built for the MSP work behind every client win

JumpCloud brings together the capabilities MSPs need to protect clients, reduce operational drag, and create new service opportunities without adding more vendors.

Identity and Access

Give every client one secure identity foundation across cloud and on-prem resources.

  • Passwordless SSO
  • Push MFA & conditional access
  • Cloud LDAP & Cloud RADIUS
  • Password manager
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Device Management

Centrally manage Windows, Mac, Linux, iOS, iPadOS, Android, and servers from one console.

  • Cross-OS device management
  • Automated patch management
  • VPN-less remote access
  • System Insights telemetry
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MSP Operations

Run every client environment from one interface and give techs the visibility to act faster.

  • Multi-tenant portal
  • PSA integrations
  • Directory Insights
  • MSP professional services
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AI and Intelligent IT

Help clients adopt AI without losing control, and cut technician time with automation.

  • AI agent control
  • AI & SaaS management
  • AI-powered command generation
  • JumpCloud AI assistant
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What does your MSP stack really cost?

Every disconnected point solution adds operational drag your pricing model never accounts for: vendor evaluation, integration maintenance, alert management, cross-platform onboarding, and policy enforcement across separate systems. JumpCloud calls this the swivel-chair tax, and it compounds as your client base grows.

Calculate Your TCO

How JumpCloud helps MSP businesses grow

Add security, AI governance, SaaS management, and device services to existing clients without adding more vendors. Standardize delivery with repeatable workflows for onboarding, offboarding, policy enforcement, and compliance preparation. Secure every identity, human and AI, so clients know their environments are discoverable, governed, and protected.

  • Grow revenue per client with new managed service lines.
  • Standardize delivery across the client base.
  • Secure every human and non-human identity.
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“I really think that there isn’t a product on the market that offers everything that JumpCloud offers in one place.”

Gaston Thano, Operations Manager, Sinfopac
Read the Sinfopac story

Athena IT

Enterprise-grade security for global SaaS organizations.

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Bright Defense

Scaled client headcount 600%+ with nearly flat IT management, covering ~half of SOC 2 and ISO 27001 identity access controls out of the box.

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96 Firm

Eliminated separate Mac and Windows vendors, cut stack complexity 40%, and gained Shadow IT / unmanaged AI visibility across 400 global users.

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FAQ

SIMIT · TICKET EXPRESS

An MSP arcade experiment. Keep the train moving.